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case ◇ fikst. core, the agent-native crm

a crm operated by humans and agents

fikst. core is the CRM I build myself for installation and service companies: the day is ready at login, and everything a human can do, an agent can do through the same MCP layer.

product
fikst. core, own product
role
founder, architect and builder
built for
installation and service companies
model
fixed monthly price, no per-seat pricing
status
live, more at fikst.app
01

the idea

Most CRMs are cabinets full of tabs the work has to move around. fikst. core turns that around: the system sets up the day. What is planned for today, which invoice is overdue, which lead is still fresh.

And it is built agent-native. Not a chatbot bolted on top, but an MCP layer through which humans and agents perform the same actions: creating work orders, moving the planning, and configuring the system itself.

02

the day-start

Logging in is enough. The dashboard shows what matters today and the calendar shows who drives where; nobody has to assemble their own day.

The fikst dashboard: a daily start with planned work orders, an action list of open items and filled KPI tiles, shown with dummy data for a fictional installation company.
The day-start: planned work orders, an action list and live KPI tiles.
The fikst calendar in week view: one user's visits, calls and tasks, shown with dummy data.
The calendar: the week's visits, calls and tasks in one view.
03

in the van

The engineer works from the phone: today's route, the work order open at the customer's place, tasks ticked off, done. The job sheet is ready for invoicing before the van has left the street; the evening of retyping is gone.

The mobile work order flow, recorded from the real product with fictional data.
04

the pipeline

Leads arrive with a score, so you know who to call first. The board does what a board should do: drag, count, update, no ceremony.

fikst.cloud
The leads board in motion: a lead moves from new to contacted.
05

under the hood

Underneath everything sits one core with one process from lead to invoice. The MCP layer is the same door for human and agent: whatever you click, an agent can call, including the configuration of the system itself.

That is the difference between AI on the side and agent-native. Nothing needs wiring or automating after the fact; it is in the architecture.

06

where it stands

fikst. core is live and on show at fikst.app. A fixed monthly price, no per-seat pricing, built for companies that work in it every day.

  • agent-native
  • mcp-driven
  • fixed monthly price

  • beforePiecing your day together from tabs and lists.

    nowYour day is ready the moment you log in.

  • beforePaper job sheets, retyped in the evening.

    nowOne tap at the door, ready for invoicing.

  • beforeThe best lead sat at the bottom of the pile.

    nowThe score tells you who to call first.

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